Version 14 July 2018
Protecting the security and privacy of your personal data is important to Robatech. Therefore, we operate our websites in compliance with applicable laws on data privacy protection and data security.
In the following, we provide information on the kinds of data we collect on our websites, the purposes for which we use such data, and the parties with which we share such data, where applicable.
Robatech Group has appointed BDO AG Switzerland as their official Data Protection Officer.
We may collect limited identifying information your browser makes available whenever you visit a website. This log information includes your Internet Protocol address, browser type, browser language, the date and time of your query and one or more cookies. We use this information to better understand user’s behavior, to further improve our offerings, for security analysis reports and to defend against cyber-attacks.
In addition, we collect personal data (e.g., names, addresses, telephone numbers, or e-mail addresses) in connection with the operation of our websites only when you have voluntarily provided such data to us (e.g., through registration, contact inquiries, surveys, etc.) and when we are entitled to process or use such data by virtue of permission granted by you or on the basis of a statutory provision. As a general rule, we use such data only for the purpose for which you divulged the data to us, such as to answer your inquiries, process your orders, or grant you access to certain information or offerings. Your data will be processed for advertising purposes via e-mail or similar channels if you have given your consent.
In order to better assist customer relationships, it may be necessary that we save and process your personal information and share it with our worldwide Robatech network to better understand your business needs or to improve our products and services; or that we use this personal information to contact you regarding future offers, so as to support your business needs, or to conduct online surveys to better understand your requirements.
Some of our services require you to register for an account. We ask you for some personal information in order to create an account and we will use that information to provide the service. When we require personally identifying information, we will inform you about the types of information we collect and how we use it.
We do not share, rent or sell your personally identifying information to other companies or individuals but we may share it within the Robatech group. We may only share such information in any of the following limited circumstances:
If you have submitted information to any of our services or to our global network (subsidiaries, affiliated companies, distributors and channel partners), we may share the information submitted among all of our services as well as our global network to the extent necessary to provide you with our services and to improve them. We will not disclose your information to other people or non-affiliated companies, except in the limited circumstances described in this Policy or with your consent.
We may store and process personal information collected on our site in any country in which Robatech or our hosting providers maintain facilities. Please find here a list of Robatech entities worldwide. By using our services, you consent to the transfer of your information among these facilities, including those located outside your country which may deemed to have no adequate data protection legislation in the view of the EU and/or Switzerland. In cases this takes place, Robatech however has implemented adequate guarantees to ensure adequate protection of the personal data.
If not indicated otherwise, personal data (customer data excepted) is stored until the purpose is reached. Robatech may have a story obligation to retain data for financial, tax and other legal reasons. Such period is depending on the particular data and countries involved and - as a rule - does not exceed eleven years. Data used in the context of web-analytics typically are deleted or made full anonymous within very few days.
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. We restrict access to your personally identifying information to our employees who need to know that information in order to fulfill your request or supply our services.
The external sites linked to from our web sites are developed by people over whom we exercise no control. These other sites may place their own cookies on your computer, collect data or solicit personal information. We are not responsible for the privacy policies or the content of these websites.
When you view one of our websites, we may store some information on your computer in the form of a "cookie" to automatically recognize you the next time you visit. Cookies can help us, for example, by allowing to tailor a website to better match your interests or to save some of your information so that you do not have to re-enter it each time. If you choose not to be recognized, please refer to your internet browser to erase cookies from your computer hard drive, block all cookies or receive a warning before a cookie is stored.
Our website uses plugins from Google's YouTube, operated by YouTube LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. If you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. The Youtube server will be informed which of our pages you have visited.
If you are logged into your YouTube account, you allow YouTube to associate your surfing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.
Any individual domiciled in the EU, the EEA or Switzerland may request information about the data processed with regard to his person. Upon request, we will correct incorrect or no longer correct information. You are entitled to anytime request us to correct, amend, or delete your personal data. You may revoke and withdraw consents provided at any time in future. Upon withdrawal of your consent, we will stop to process your information further.
Furthermore, any individual has the right to lodge a complaint with the competent supervisory authority in its country. A list of national data protection authorities can be found here http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080